Returns & Exchanges

At Early Settler, we want you to love your home, which is why we offer a flexible returns policy for items that are faulty or don't quite fit your space. Whether you purchased in-store or online, we are committed to ensuring your shopping experience is seamless and satisfying.

Return Process

• 1.
  Contact Customer Support

  Reach out to our support team or visit your local showroom within 7 days of delivery to initiate a return request for damaged or unsuitable items.

• 2.
  Provide Proof of Purchase

  Ensure you have your original tax invoice or order confirmation ready to verify your transaction and eligibility for a refund or exchange.

• 3.
  Prepare the Item

  Items must be returned in their original packaging and in an unassembled, resaleable condition to qualify for a full refund.

• 4.
  Drop-off or Collection

  Small items can be returned to any Early Settler store, while larger furniture pieces can have a professional collection coordinated by our logistics team.